Do you work on my make and model?
Almost certainly — domestic and import, cars, SUVs, and the trucks Casper actually drives. Call (555) 555-5555 with the year, make, and model and we'll confirm on the spot.
Will I get a price before you start?
Always. You get a written estimate before any work begins, and nothing gets added without your approval. If something unexpected turns up mid-job, you hear about it before it costs you a dime.
How fast can you get me in?
Most diagnostics happen within a couple of business days, and most repairs get scheduled the same week. If you're stranded or it's urgent, say so when you call — we'll do our best to shuffle.
What if the problem comes back?
Bring it back. We stand behind our repairs — if we fixed it and it isn't fixed, making it right is on us, not you.